Return Policy
Return Policy
At ARTIQB, we are committed to ensuring our customers are fully satisfied with their purchases. Please review our return policy below for details:
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Eligibility for Returns
- Returns are accepted within 30 days of the delivery date.
- The product must be unused, in its original packaging, and in the same condition as when received.
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Non-Returnable Items
- Digital products, downloaded software, and services are non-returnable.
- Items purchased on sale or with discounts are not eligible for returns.
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Return Process
- To initiate a return, please contact our support team:
- Phone: +1 (516) 272-9599
- Email: artisidigital@gmail.com
- Website: https://artiqb.bigcartel.com
- Provide your order number and reason for the return.
- Once approved, we will provide instructions for returning your item.
- To initiate a return, please contact our support team:
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Refunds
- Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.
- If approved, refunds will be processed to the original payment method within 7-10 business days.
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Return Shipping Costs
- The customer is responsible for covering the shipping costs for returning items.
- Shipping costs are non-refundable.
For any questions regarding our return policy, feel free to reach out to us:
- Phone: +1 (516) 272-9599
- Email: artisidigital@gmail.com
- Website:https://artiqb.bigcartel.com